Job Summary

The design and development of mechanical systems related to garage door operators is the key role in this position. Responsible for the oversight and completion of all design work on engineering projects including activities to support personnel and outside groups involving design, development, sample construction and delivery, test and evaluation, and release for production.  Contribute sound professional advice and creative new ideas, concepts and approaches relative to new design and development projects. Strong decision making skills are required in order to implement the designs into manufacturing. Presentations and recommendations to the upper level management as well as internal Design Review committee may be necessary on occasion. Responsibilities may also include supporting and guiding engineers on lower levels with their day to day activities. The ability to resolve and implement corrective action steps when technical problems occur is necessary.

Duties and Responsibilities

1.     Completes complex mechanical designs. Perform worst case analysis, drive prototyping efforts, and troubleshoot designs through the development process.

2.     Work in the context of a cross-functional New Product Development Teams with the responsibility of oversight and completion of all Mechanical Engineering related materials from design inception to production launch.  Interfaces and collaborates with contract design firms, sourcing, suppliers, and engineering.

3.     Assists in the oversight of product testing from prototype stages through engineering and reliability testing, to production launch.  Ensure design specifications and requirements are being properly satisfied and verified through all project testing phases.

4.     Support Sustaining Engineering Activities when necessary.  Work with Advanced Development Engineering to coordinate hand-off from Advanced Development to New products Engineering, helping facilitate successful project starts.

5.     Performs other duties as assigned.

Basic Qualifications

·         A minimum of a BSME or BSEE is required, however, depending on the amount of experience in design and development areas and positions guidelines, an equivalent degree in areas such as Mechanics or Physics may be acceptable.

·         A BSMET or Associate degree may also be considered depending on the amount of design experience.

·         Minimum of five (5) years of Engineering experience required.  Experience must have a core framework established in areas of design and project development in a related field.  A MSME, MSEE or equivalent education may substitute for some of the experience.

Knowledge, Skills and Abilities

Use of Pro-Engineer tools to design specific parts related to a project including assembly techniques and tolerance analysis. Project scheduling. Design products using the following techniques or materials: Mechanism design; Stamping; Plastic parts; Shafts and bearings. Ability to travel up to 15% of the time (this includes some international travel).

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The Sr. Demand Planner is responsible for facilitating a process to obtain forecast inputs from Sales, Marketing, Finance and Product Management to provide best forecasts and convert them into demand plans that drive the supply chain processing process.  In addition, the Sr. Demand Planner will research, question, and align projected sales expectations by working with Chamberlain’s business partners to arrive at the highest accuracy, least variability forecast, enabling attainment of Business Fill rates, DOH targets, Excess Inventory Reduction and Reduction of Obsolescence.  The duties encompass forecasting analysis, and demand planning processes.  This is a cross-functional support role to the organization.   The position interfaces with multiple departments.  The role will work closely with sales, channel marketing, and product line managers to identify trends and manage cost specific issues.  This position is responsible for maintaining relationships with customers and with the Supply Chain Planning, Marketing, Sales, Business Development, Finance and the Information Technology departments. 

Duties and Responsibilities

1.     Generate monthly/weekly, statistical/adjusted forecasts for assigned product categories using inputs from all available sources.  Attain forecast accuracy targets as specified. 

2.     Work with key contacts in Supply chain, Sales, Marketing, Operations, and Finance to obtain forecast inputs as part of the monthly S&OP process.  Assimilate these forecast inputs electronically to ensure consistency in definitions and formats.  Systematically identify and work to reconcile discrepancies among inputs prior to monthly review meeting.

3.     Manage ongoing forecasting tools and other related systems maintenance to ensure a high level of data integrity.   Be able to notice data inconsistencies and to manipulate various data to achieve desired accuracy.

4.     Participate in and/or facilitate weekly Plant and monthly S&OP discussions resulting in twelve-month rolling consensus demand plans by product group for total Chamberlain and assigned product categories.

5.     Work with production planning and deployment to transfer/translate S&OP forecasts for operational purposes.  Ensure successful customer promotion execution through communication with appropriate teams.

6.     Play a lead role in the annual planning process.

7.     Track weekly/monthly forecast error results versus established targets.  Identify and report on root cause for forecast error below targets.  Assist in establishing annual forecast accuracy targets.

8.     Have ability to improve turns and reduce Excess/Obsolescence through improved accuracy

9.     Controlling,  communicating,  and administering New Introductions as required

10.   Provide system support and training to other users of forecasting tools and processes.

Basic Qualifications

·         Bachelor’s degree in Statistics, Mathematics, Supply Chain, Finance or related field required.

·         5 plus years in supply chain with 3 plus years of forecasting experience a must.

Knowledge, Skills and Abilities

Prior experience in and/or exposure to S&OP processes and procedures.  Strong analytical, problem solving, project management and negotiation skills required.  Ability to communicate within all levels of the organization.  Experience with advanced forecasting applications highly desired.  In depth knowledge and understanding of the Supply Chain IT transaction systems and information flow (this includes SAP, Supply Network planning, finite capacity planning, finite scheduling, MRP and WMS).  Fluent in English is required.  Fluent in Spanish is a plus. 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

Provides day-to-day supervision of Chamberlain’s Enterprise Service Desk and overall responsibility for customer satisfaction associated with identification, prioritization and resolution of reported problems and service requests. Responsible for leading, coaching and motivating Level I and II staff to execute and deliver services to the internal business.  Partners with the different IT technology teams and business units to provide consistent levels of quality support and to ensure delivery of support solutions to key business goals. Ensures that all phases of Service Desk support are properly coordinated, monitored, logged, tracked and resolved appropriately. Maintains responsibility for development, maintenance and integrity of IT Service Management tool. Performs staff planning and resource allocation within the Service Desk area. Assigns personnel to various operations within the Service Desk area and directs their activities.  Participates in the development and management of the ITIL processes, SLAs and OLAs.

 

 

Duties and Responsibilities

1.     People Supervision

·         Supervise the day-to-day operations of a geographically dispersed team of technical professionals who provides first level support and client services support.

·         Responsible for the hiring, staffing, development and daily management of Service Desk personnel.

·         Reviews and evaluates work and provides feedback.  Executes performance management and appropriately address gaps in performance.

2.     Service Desk Operations

·         Responsible for overall activities of Service Desk and Incident Management Process; working with other IT Managers to ensure timely and accurate resolutions of problems and requests.

·         Implement a culture focused on continual improvement with strong collaboration with internal support teams and the Service Desk. 

·         Support ITIL processes for ITIL’s Service Support framework working with other IT Managers and integrate within Service Desk function.

·         Acts as a liaison between the internal customer and IT department.  Identifies and understands the needs of the business.  Responsible for communications and notifications to the business.

·         Develop and maintain ISO work instructions and SOPs.

·         Identify trends and potential problems by proactively reviewing incident reports from the ITSM tool.  Analyzes and interprets data for notification and reporting to the Problem Manager.

·         Establish Service Desk metrics and create daily, weekly and monthly reports for continuous improvement.

·         Measure customer satisfaction and identify and implement service improvements.

·         Perform Advanced Service Desk Problem Resolution.

·         Define Service Desk staffing levels for first level support, second level support and deployment services based on IT best practice assessment.  Monitor workload within Service Desk area and make appropriate staffing and assignment changes.

3.     Service Delivery

·         Benchmark companies utilizing IT best practices and ITIL framework.  Leverage best practices, then create, and enforce standard practices for the delivery of IT services and products.

·         Identify, recommend, develop and implement end user training programs to increase computer literacy and self-sufficiency.  Oversee development and dissemination of usage guides and FAQs for end users.

·         Develop productivity and effectiveness metrics and implement long-term process improvement goals.

·         Develop and manage SLAs and OLAs with other IT areas and business units.

·         Responsible for obtaining and maintaining a good working knowledge of all areas of the business in order to understand business needs and provide customer service support. 

·         Available in an on-call capacity for Service Desk problems.

 

 

Basic Qualifications

·         Requires a Bachelor Degree or equivalent business experience.  ITIL Foundations certification a plus.

·         3 to 5 years experience in supervising a Service Desk/Help Desk support environment.  Minimum 5 years overall IT/Service Desk experience.  Experience with effectively managing remote workers. 

 

 

Knowledge, Skills and Abilities

Proven success in managing a Service Desk/Help Desk function, Incident Management activities and service level agreements.  Experience with coaching and performance management of technicians.  `Experience managing multi-site teams as well as outsourced resources.  Ability to establish and measure metrics to evaluate performance of the Service Desk and IT service delivery.  Proven success in training, coaching and mentoring staff.  Ability to measure customer satisfaction and handle service issues within the organization.  Strong Service Desk knowledge and ITIL process framework utilizing IT Service Management tools.  Excellent problem solving skills with a service orientation for understanding technical problems and clearly explaining solutions to staff and customers at all levels within the organization.  Able to communicate clearly and concisely in English.  Spanish communications skills a plus.  Excellent interpersonal and teamwork skills.  Flexibility for travel to Chamberlain business locations in North America and other countries as need and up to 25%.

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

 

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Chamberlain seeks a Lead Technician in Elmhurst, IL to analyze testing requirements, interpret and apply testing methods and procedures and analyze results. Optimize lab performance using Lean Testing principles. Oversee testing in all of the disciplines of the lab (mechanical, electronic, environmental, regulatory and functionality). Maintain, coordinate and assign tests to technicians from multiple test project matrices. Set up and conduct tests and collect and analyze test data. Train new technicians concerning Chamberlain specific processes; ensure that they follow standard protocols and review their performance. Provide and maintain lab records, documents, forms, matrixes and logs. Perform assemblies, modifications and installations. Prepare formal test reports and document test set-up, methodology, results and conclusions. Design and sketch required fixtures for submission to machine shop. Build or modify fixtures when appropriate and update or document new and existing fixtures. Ensure that laboratory disciplines are followed to organize the work place for efficiency and effectiveness in order to improve productivity.

Requires a Master's degree in Electronics Engineering, Electrical Engineering or Mechanical Engineering and three (3)years experience in Job Offered or three (3) years experience testing electromechanical designs and systems. OR, in the alternative, a Bachelor's degree in Electronics Engineering, Electrical Engineering or Mechanical Engineering and five (5) years experience in Job Offered or five (5) years experience testing electromechanical designs and systems.

Also requires demonstrated expertise applying UL regulatory procedures and testing specifications, and applying Lean principles to the testing process; demonstrated expertise performing firmware testing, code testing and programming systems for testing electrical and mechanical performance; demonstrated expertise analyzing electrical designs and components for hardware applications submitted for Surge testing, EFT testing, Hi-Pot testing, Logic State diagram, functional tests and RF tests.; and demonstrated expertise utilizing test instrumentation including oscilloscope, spectrum analyzer and digital multi-meter, related with radio frequency, signal measurements and power supplies.

EOE. Send resume to tbrown@chamberlain.com and list "Job Code GCAV" in the subject line.

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Job Summary

The Sr. Design Engineer, Wireless is primarily responsible for the design and development of complex wireless electronic designs.  Additional responsibilities include presenting and making recommendations to upper level management in both oral and written forms.  The Sr. Design Engineer will also be responsible for supporting and guiding engineers with less experience in their day to day activities. The ability to resolve and implement corrective action steps when technical problems occur is necessary.   Additionally this position requires the engineer to interact and contribute within a cross functional team environment. This includes Project Management, Engineering, Marketing, Manufacturing, Industrial Design and Tech Services.   A Sr. Design Engineer is expected to be able to travel to facilities throughout the world as needed.

Duties and Responsibilities

1.     Designs complex wireless systems based on both proprietary and open protocols.

2.     Designs, performs worst case analysis, and debugs analog and digital sections of a product design.

3.     Writes and debugs microcontroller code used in the product design.  Includes test code needed to confirm the correct operation of the code. 

4.     Create circuit schematics and performs circuit simulation.

5.     Oversees layout of printed circuit boards for production using CAD and custom design rules.

6.     Mentors less experienced engineers.

7.     Performs other duties as assigned.

 

Basic Qualifications

·         A minimum of a BSEE is required, however depending on the amount of experience in design and development areas and positions guidelines, an equivalent degree in areas such as physics may be acceptable.

·         A minimum of five (5) years of Engineering experience is required.

·         Experience must have a core framework established in areas of design and project development in a related field. A MSEE or equivalent education may substitute for 2 years of experience. 

·         A BSEET or associate degree may also be considered depending on the amount of design experience. 

Knowledge, Skills and Abilities

·         Knowledge of embedded control hardware and firmware design required. 

·         Experience in C and assembly language for 8, 16 and 32 bit microcontrollers required. 

·         Experience with wireless protocols and networking required.

·         Ability to travel 15%, including international travel. 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The Regional In Store Service and Training Representative are responsible for achieving plan goals through the sales of Chamberlain and Craftsman branded product lines through their assigned retail outlets.  They provide product knowledge training to Home Depot, Sears and Lowes personnel and service group representatives in defined geographic areas of responsibility. This individual will spend four to five days per week in Home Depot, Sears and Lowes locations with Service and Sales personnel.

Duties and Responsibilities

1.     Initiate the sales of products to retail customers in a prescribed territory.

2.     Aggressively solicit orders from present and prospect customers for the products assigned. Communicate orders to the appropriate National Account manager.

3.     Carry out merchandising/advertising programs as directed.

4.     Authorize return goods in accordance with company policy.

5.     Adjust customer complaints in accordance with company policy and to advise management promptly of any situations beyond his scope of authority.

6.      Develop and maintain strong relationships with all customers in an assigned territory.

7.     Conduct extensive training and product presentations to large and small groups.

8.     Work closely with the National Account managers to develop selling strategies for each of their customers.

9.     Cross functional relationship with Sales, Marketing, Channel Management, Customer Service and Technical Support.

10.    Conduct in-store product knowledge training seminars. Conduct product knowledge training seminars both in-store and on a regular basis. Develop a working relationship with service team members that leverages Chamberlain’s sales at store level and ensures completion of assigned projects and sales goals.

11.   Oversee in-store service functions of assigned service groups. Service functions include maintenance of displays, down stocking product to the bay, RTV of defective products, order and placement of in-store signage and point-of-sale materials and any other assigned service projects.

12.   Ensure service groups have set stores to “Best Practice” plan-a-grams to guarantee bay integrity and generate increased sales.

13.   Provide weekly call reports on a per-store basis defining service and training activities.

14.   Develop working relationships to ensure orders are placed and enhance Chamberlain’s competitive position at retail. 

15.   Perform any other assigned activities.

Basic Qualifications

·         Bachelor’s degree in Communications, Marketing and/or equivalent experience.

·         Minimum of 1 year experience with retail and/or product training experience preferred.

Knowledge, Skills and Abilities

Good verbal communication and people skills required.  Proficiency in Word and Email software are a must.  Ability to travel 80-90% is required.  

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The Marketing Product Manager, New Products, LiftMaster Commercial Door Opener (CDO) is responsible for the management of major product development projects especially related to product line platform changes and large or complex sustaining engineering efforts.  Additionally this position requires the development and maintenance of the departmental product Channel and Pipeline Roadmaps in concert with the CDO Marketing Manager.  This is a cross-functional support role to the organization. This position interfaces with multiple departments and location. The role will work closely with Technical Service, Sales, Engineering, Demand Planning, and Manufacturing. Responsible for maintaining relationships with both customers and coworkers in the departments listed above.  Serve as the Functional Marketing voting member on all Commercial Door Operator NPD teams.

 Duties and Responsibilities

1.     Manage the development & introduction of new products and line extensions in assigned categories from ideation to commercialization in support of brand building.

2.     Participate in detailed projects with department Marketing Manager to identify and justify major product development and or sustaining engineering projects.  Requires the delivery of extensive PACE pre-flight and Phase Zero documentation to obtain Senior Management approval and subsequent resource funding. 

3.     Maintain a strong working relationship with counterparts in Manufacturing, Engineering and Engineering Project Management teams so as to show continual improvement in our Product Development capabilities.  Work to improve processes and inspire a strong sense of team.

4.     Work with internal and external resources to execute any and all phases of major product development and or sustaining engineering projects.

5.     Work with cross functional SBU team as assigned.

6.     Thorough knowledge, understanding & execution of PACE/ NPD process.

7.     Manage SKU $ portfolio of assigned products.

8.     Develop & mine key meaningful consumer insight.

9.     Perform other duties as assigned.

 Basic Qualifications

·         College degree required, preferably with an emphasis in Marketing or Business; MBA a plus.

·         Minimum of 3 years marketing/product management experience.

 Knowledge, Skills and Abilities

Strong presentation, written and verbal communication skills a must. Strong analytical and computer skills.  Demonstrated ability to work in cross-functional team environment. Project management skills. Ability to travel 25%.

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The Marketing Product Manager, Adjacent Products is responsible for the explorations of all adjacent products relative to the garage door opener set at all retail major customers. This position will research and understand the garage door and garage door opener complimentary products offered by other manufacturers and develop plans to profitability capture that business under the Chamberlain brand.  This is a cross-functional role which interfaces with the Strategic Business Unit for Commercial Door Openers (CDO's), Field Sales, Sourcing, Marketing Communications, Engineering, Operations, and Technical Support.  

 Duties and Responsibilities

1.     Manages the development & introduction of new products and line extensions in assigned categories from ideation to commercialization.

2.     Develops and executes a rolling 3 year marketing plan and assist in forecasts for assigned products.

3.     Manages quality, pricing, gross margins, collateral materials and POP materials for products.

4.     Works with cross functional SBU team as assigned.

5.     Thorough knowledge, understanding & execution of PACE/ NPD process.

6.     Manages SKU $ portfolio of assigned products.

7.     Delivers sales, OI and RONA on assigned products & projects.

8.     Develops & mine key meaningful consumer insight.

9.     Responsible for development of Business Reviews & product line strategy.

10.   Other duties as assigned.

 Basic Qualifications

·         BS/BA degree required, preferably in Marketing or Business; MBA preferred.

·         Minimum of 3 years marketing/product management experience, preferably in hard lines.

·         Strong presentation, written and verbal communication skills a must.

·         Strong analytical and computer skills. 

·         Demonstrated ability to work in cross-functional team environment.

·         Project management skills. 

·         Forecasting, new product development and new product launch required. 

·         Market research experience a plus.

 Knowledge, Skills and Abilities

Strong analytical skills to develop reports from SAP and Excel documents. Strong written and verbal presentation communication skills.  Strong computer skills. Project management skills, new product development, new product launch and market research experience.   Must have product performance reporting history. Ability to travel up to 30% of the time. 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The Administrative Assistant of the VP Residential Garage Door Opener (GDO) Professional Strategic Business Unit (SBU) Lead is responsible for providing administrative support to that position including the Director of Advanced Development, and the Director of Interoperability.  This position will also provide administrative support for the individuals who directly report into those positions and will work closely with other administrative assistants within the department.  The duties encompassed by this position include general clerical support, schedule management, and preparation of presentations and reports.  This position interfaces with people in multiple departments and locations. 

 Duties and Responsibilities

·         General clerical support:  phone coverage, typing, filing.

·         Prepare presentations, proposals and meeting materials and organize, analyze and distribute reports.

·         Handle customer communications and coordinate activities.

·         Schedule travel and meeting plans.

·         Prepare budget and analyses and review any reconciliation of invoices.

·         Perform other duties assigned.

·         Organize luncheons for group meetings.

·         Complete expense reports.

·         Manage calendar invites accepting meetings and coordinating conflicts.

·         Reserve meeting space and additional equipment to facilitate meeting invites through Lotus Notes.

Basic Qualifications

·         High school diploma or equivalent (some college preferred).

·         Five or more years of secretarial (or equivalent) experience, executive level experiences a plus.

Knowledge, Skills and Abilities

·         Highly proficient in use of MS-Word, Excel, PowerPoint. 

·         Outstanding grammar, proofreading and organizational skills required. 

·         Confidentiality is a must.

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The Compensation and Benefits Analyst is responsible for administering company benefits and compensation programs.  The Analyst will be responsible for evaluating and analyzing salary data, reviewing and recommending changes to salary ranges and pay grades, and participating in compensation surveys. Also responsible for administering the annual merit planning process and middle management bonus program.  The Analyst will research, analyze, evaluate, and administer corporate benefit plans and programs and monitor benefit trends in the business environment.  Must also stay current with applicable benefits legislation.

 Duties and Responsibilities

·         Assist the Manager, Corporate Benefits Planning with employee benefits planning in the U.S. and Canada to include identifying (research), recommending, implementing and maintaining competitive benefits programs that are cost effective and meet financial objectives.

·         Ensure competitive and cost effective benefits through market analysis and assist with RFP processes as needed. 

·         Track and analyze benefits costs monthly and review results with Manager, Corporate Benefits Planning.

·         Responsible for understanding all applicable government laws and regulations at the federal, state and local levels, which impact employee benefits.  Must be knowledgeable of laws across various states and countries in which business is conducted.

·         Responsible for assisting employees with questions and helping to resolve benefits issues in a timely manner and providing excellent customer service in the process.

·         Responsible for effectively working with outside benefits providers, consultants, agencies, etc., as needed.

·         Work closely with the Manager, Corporate Benefits Planning in the planning and rollout of the annual benefits open enrollment process.  Responsible for preparing employee benefits packets, updating enrollment form and guide, assisting with employee communication meetings, data entry of benefit elections and any other activities necessary to ensure a successful process.

·         Assist with reviewing and updating Summary Plan Descriptions as needed.

·         Responsible for assisting the Manager, Corporate Benefits Planning in managing the retirement plans including pension, cash balance and 401k programs.  Must be able to assist employees and answer their questions regarding these programs.

·         Responsible for managing the Tuition Reimbursement and Scholarship programs.

·         Responsible for managing the company car program by responding to employee questions and inquiries, assist managers with cost and budgets, approve new cars, coordinate orders and vehicle delivery through the vendor, coordinate employee car purchases, approve car maintenance and assist as needed to resolve issues related to care accidents.

·         Responsible for managing leaves of absences including the disability plans, FMLA, military and personal leaves. 

·         Responsible for managing the corporate wellness program to include creating and maintaining a wellness calendar, coordinating the annual onsite wellness screening, create activities to promote wellness throughout the year, develop communications to educate employees on wellness, etc.

·         Research, analyze and recommend annual merit budget for all domestic and international locations.

·         Participate in compensation surveys and analyze survey data to recommend salary range and pay grade changes, as needed, to maintain a competitive, market-driven compensation program.

·         Responsible for administering the annual merit review process to include sending out manager instructions and spreadsheets, calculating merit increases and ensuring budget compliance, collecting and ensuring receipt of performance reviews for all employees, providing managers with approved merit plans, etc.

·         Responsible for administering the annual management bonus program to include distribution of bonus spreadsheets to ELT members, collecting MBO forms and ensuring receipt for all bonus-eligible employees, calculating bonuses, distributing approved spreadsheets to the ELT, distribution of bonus letters to bonus participants, etc.

·         Participate in projects and initiatives as requested.

 Basic Qualifications

·         Bachelor’s degree in Human Resource Management, Business Management or equivalent experience. 

·         CBP and CPP certification a plus.

·         2-4 years of employee benefits experience in a corporate office environment. 

·         2-4 years of corporate compensation experience.

Knowledge, Skills and Abilities

Strong knowledge of flexible benefits structure and retirement plans. Good understanding of compensation practices.  Excellent verbal, written, interpersonal and group presentation skills.  Excellent customer service skills.  Strong analytical and mathematical skills.  Accurate and detail oriented.  Excellent computer skills including Word, Excel and Lotus Notes.  Good with PowerPoint.  Able to manage and meet deadlines, multitask and prioritize work, work with all levels of employees.  Must be a problem solver.  Must be able to work effectively under pressure.  Must be self-driven and can work independently requiring minimal supervision.  Must be able to work 40+ hours a week.

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The Service Desk Coordinator is the liaison between the internal customers, vendors and Chamberlain Information Technology. He/she directs the daily activities of the technology purchasing function for the organization. Assist users in identifying client hardware and software needs and provide advice regarding current options, costs and policies. Creates quotes and purchases orders for acquisition of technology and performs related administrative tasks. Research, interview and negotiate with vendors to obtain prices and specifications. Maintain licensing agreement and other vendor contracts. Performs licensing tracking, auditing and updating of inventory. Other responsibilities include Service Desk Level I support, department administrative work, documentation and project tasks.

Duties and Responsibilities

·         Field requests for hardware, software, wireless devices, peripheral purchases and other internal customer service requests. Assist users in identifying needs and provide recommendations, quotes and purchase orders. Perform related administrative tasks such as follow-up with vendor and user, shipment acknowledgement, assignment to technician and closure activities.

·         Research, interview and negotiate with vendors to obtain standards, pricing and maintenance options. Create a preferred vendor list. Work with preferred vendors to obtain specifications and best prices. Quarterly assessment of vendor pricing, standards, shipping charges and maintenance options.

·         Assist Service Desk with internal customer incidents and change requests.  Provide Service Desk Level I support when required.

·         Maintain licensing agreement, maintenance programs and other contracts.  Maintain licensing database. Notify CIT Manager and other departmental managers of renewals 60 prior to renewal dates.

·         Create and manage inventory of technology spare parts and loaner equipment to enable quick responsiveness and turnaround for IT service requests.  Perform asset management activities and maintain the configuration management database.

·         Miscellaneous administration and project work for manager and department.  Telecommunications billing and assignments.

·         Create and maintain documentation.

·         Other duties as assigned.

Basic Qualifications

·         Requires an Associate degree or equivalent business experience.

·         Minimum of 1 to 2 years of Customer Service or IT related experience.  Procurement a strong plus.

 Knowledge, Skills and Abilities

·         Excellent communication, bilingual English/Spanish a plus; interpersonal and organization skills.

·         Computer knowledge and skills required with MS Word, Excel and PowerPoint. 

·         Familiar with hardware technology, wireless technologies and peripherals.

 Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The Field Marketing Specialist is an entry level position that works under the direction of the End User Insights Sales Manager.  The Field Marketing Specialist will be responsible for traveling into a selected region, gain product and market analysis on what drives the selected product purchases in a given industry and reports information back to the organization.  This position will also be responsible for identifying adjacent markets, product offerings, and potential services that will enhance LiftMaster market share position, and will make recommendations to the organization in this area.  The Field Marketing Specialist will be required to maintain relationships with internal and external Sales and Marketing organizations.

 Duties and Responsibilities

·         Establishes relationships with end-users, influencers, and decision makers in specific industry sectors to research drivers for installation or upgrading commercial opener solution sets

·         Investigates additional product placement and/or service opportunities through contact with end-users, purchase influencers, and decision makers of non/motorized doors. 

·         Identifies unmet customer needs, and provides recommendations to the appropriate SBU on product features, services and/or solution sets to secure business in specific business sectors.

·         Performs educational sessions to end-users and dealers on UL commercial mandate codes, commercial product offerings, and LiftMaster services

·         Assists in establishing metrics to measure success rates and sharing of best practices in engagement of end-users, influencers, and decision makers.

·         Performs other services and special projects for the sales and marketing groups as approved and assigned by the End User Insights Manager.

 Basic Qualifications

·         4-year college degree from an accredited college or university.

·         Sales experience with a commercial/industrial product preferred but not required. 

·         Experience calling on property managers, building maintenance organizations, developers, facility managers, warehouse managers, and/or logistics organizations, commonly referred to as the ‘product influencers’ is preferred, but not required.

 Knowledge, Skills and Abilities

·         Strong written, verbal, and presentation communication skills required.

·         Time Management.

·         Ability to work autonomously and in team settings.

·         Organizational Skills.

·         Creativity/Problem Solving.

 Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The Field Marketing Specialist is an entry level position that works under the direction of the End User Insights Sales Manager.  The Field Marketing Specialist will be responsible for traveling into a selected region, gain product and market analysis on what drives the selected product purchases in a given industry and reports information back to the organization.  This position will also be responsible for identifying adjacent markets, product offerings, and potential services that will enhance LiftMaster market share position, and will make recommendations to the organization in this area.  The Field Marketing Specialist will be required to maintain relationships with internal and external Sales and Marketing organizations.

 Duties and Responsibilities

·         Establishes relationships with end-users, influencers, and decision makers in specific industry sectors to research drivers for installation or upgrading commercial opener solution sets

·         Investigates additional product placement and/or service opportunities through contact with end-users, purchase influencers, and decision makers of non/motorized doors. 

·         Identifies unmet customer needs, and provides recommendations to the appropriate SBU on product features, services and/or solution sets to secure business in specific business sectors.

·         Performs educational sessions to end-users and dealers on UL commercial mandate codes, commercial product offerings, and LiftMaster services

·         Assists in establishing metrics to measure success rates and sharing of best practices in engagement of end-users, influencers, and decision makers.

·         Performs other services and special projects for the sales and marketing groups as approved and assigned by the End User Insights Manager.

 Basic Qualifications

·         4-year college degree from an accredited college or university.

·         Sales experience with a commercial/industrial product preferred but not required. 

·         Experience calling on property managers, building maintenance organizations, developers, facility managers, warehouse managers, and/or logistics organizations, commonly referred to as the ‘product influencers’ is preferred, but not required.

Knowledge, Skills and Abilities

·         Strong written, verbal, and presentation communication skills required.

·         Time Management.

·         Ability to work autonomously and in team settings.

·         Organizational Skills.

·         Creativity/Problem Solving.

 Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The iSeries Systems Administrator is responsible for installation, configuration & maintenance of Chamberlain’s multi-server, multi-site iSeries environment, including hardware and operating system; proactively monitors and performs configuration changes to improve performance, security and availability; develops procedures for preventative maintenance and troubleshooting;  performs configuration and tuning of system monitoring tools to proactively identify and escalate system issues;  support production systems including analyzing and resolving production problems and end user service requests.

The role requires building and maintaining relationships with internal application owners, Service Desk staff, IT Management, and external business partners; advanced understanding of iSeries security, backup and recovery, software replication, networking configuration, and job scheduling.

Some travel is a requirement of this position. The role will interface with multiple locations including Corporate Headquarters in Elmhurst, IL; Customer Service in Tucson, AZ; Manufacturing in Nogales, MX; Distribution Centers in Tucson, AZ and other sites across North America.   

Duties and Responsibilities

·         Design, configure, monitor, and support the following applications running on the IBM iSeries in a multi-system, multi-site environment:

·         System security.

·         System backup and recovery.

·         Replication software iCluster.

·         TCP/IP Configuration including related applications such as DDM, FTP, SMTP, SNADS, etc.

·         Robot Systems suite of products including: Robot Schedule, Robot Console, and Robot Alert.

·         Execute iSeries Work Management tasks to ensure highly available and well performing applications.  Activities include:

·         Monitor and manage system activity including jobs and threads.

·         Configure and manage job queues.

·         Configure and manage subsystems.

·         Configure and manage memory pools.

·         Configure and manage output queues.

·         Support both internal end users and Chamberlain’s external business partners.  Resolve end user service requests.

·         Work with the Director of Infrastructure Services, business application owners, and other IT staff to contribute to iSeries strategy and direction.  Identify opportunities to contribute to company success by leveraging the iSeries platform.

·         Remain current with the iSeries hardware, operating system, and technology developments

Basic Qualifications

·         Bachelor’s in Information Systems or equivalent required.  Masters in Computer Science a strong plus.

·         Excellent understanding of all iSeries configuration, security, and work management functions. 

·         Expert in multi-server, multi-lpar and multi-site environments that utilize software based replication for high availability and disaster recovery. 

·         Strong knowledge of iSeries network configuration, and iSeries network application configuration including HTTP, FTP, and SMTP. 

·         Any experience with i6/OS, i7//OS and/or migrations from i5/OS to i6/7 OS is a strong plus.

·         Must have a minimum of 7 years experience in Information Technology.

·         Systems Administration experience as follows:

·         7+ years experience:

o    I5/OS (V5R4)

o    iSeries Security

·         5 years experience:

o    iSeries Backup and Recovery

o    iSeries HTTP Server

o    iSeries FTP Server

o    iSeries SMTP Server

o    iSeries Replication Software iCluster

o    Robot Schedule

o    Robot Console

o    Robot Alert

·         3 years experience:

o    DDM

o    SNADS

o    iSeries DB2 Database

·         Strong plus:

o    Power 6 Hardware

o    Power 7 Hardware

o    i6/OS

o    i7/OS

o    i5/OS to i6/OS or i7/OS Migration

o    SAP Knowledge

o    PKMS Knowledge

o    Multi-site Knowledge

o    Project Management

·         Plus:

o    CL Programming

o    RPG Programming

o    Data Mirror Transformation Server Knowledge

o    ITIL Framework 

Knowledge, Skills and Abilities

·         Ability to effectively prioritize and execute tasks in a complex environment. 

·         Proficient with MS Office tools including Microsoft Word, Excel, PowerPoint, Visio, and Project. 

·         Ability to work cross-functionally and to learn and adapt to new business processes, technologies, and environments. 

·         Strong analytical, organizational and problem solving skills. 

·         Strong communication and documentation skills.

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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The Client Architect is responsible for determining how to best exploit, integrate and cultivate new and existing client technologies for the internal organization.  He/she will architect and standardize client platform products and tools to increase organization effectiveness.  Responsible for gathering, identifying, assessing and understanding the business requirements. Develops standardized desktop and mobile PC configurations incorporating features, functionality and security based on best practice designs and analysis of business needs.  Creates and manages a procurement policy for desktop, mobile PC, printers, handheld devices and other hardware technologies.  Responsible for planning, documenting and testing client computer software upgrades and patch management.  Explore support tools for the effective delivery and management of client platform.  In this role, he/she will interface with all departments across the organization and is responsible for maintaining relationships with internal customers and external vendors.   He/she will work closely with other IT architects and engineers to create business value through client technologies, suggest technology alternatives and ensure integration with other platforms.  He/she will engage various IT teams and the business to help influence product and IT services direction.

 Duties and Responsibilities

 

·         Architect client platform products by analyzing enterprise-wide business requirements for productivity technologies.  Document requirements and translate into specifications for current and on-going needs.  Conduct brainstorming and focus group sessions and meet one-on-one with key business users. 

·         Assess, identify and recommend standards for PC, MAC and mobile devices, printers and other client peripherals.  Create and manage an organization procurement policy based on the business needs assessment.  Create, maintain and communicate other client IT policies. 

·         Develop standardized PC and MAC configurations incorporating features/functionality/security based on best-practice design and analysis of business needs.  Document standards, configuration and work procedures related to client hardware and software.  Plan and lead in the acceptance testing for the deployment of hardware and software.  Perform image management by developing, documenting and updating master images for standard products. 

·         Work closely with other IT architects and Engineers to create business value through client technologies, suggest technology alternatives and ensure integration of client software with other platforms.  Partner with the service owners to test new software and upgrades.  Update images and ensures the successful deployment of technologies into the environment.  Identifies product and service improvements and takes corrective actions

·         Train and mentor deployment services and support staff to enhance their education and knowledge with client technologies.  Cross train staff on support tools and new client technologies. 

·         Assess and address IT control and security weaknesses.  Responsible for ensuring client software compliancy within the organization.  Develop action plans to ensure compliancy and take corrective actions.

·         Develop and document work procedures and troubleshooting guidelines in Assyst knowledgebase.  Responsible for designing and creating reports related to asset management, metrics and other templates.

·         Participate in technology projects, quality assurance testing and other activities as assigned.  Provide after hour support coverage.  Provide backup support for deployment services, as required. 

 Basic Qualifications

·         Requires a Bachelor’s Degree in Computer Science or equivalent business experience.

·         6+ years of demonstrated experience with Microsoft o/s and applications, desktop technologies and technical support. 

·         Microsoft Desktop certification a plus.  MAC experience a plus.

·         Understands the value and capability of IT products and services and translates into business value.

·         Ability to gather customer requirements, facilitate effective brainstorming/focus group techniques, bring creative ideas to market and apply it to the design of products.

·         Effectively formulates strategies, tactics and action plans to achieve results. 

·         Excels in defining problems, planning solutions and translating plans into reality. 

·         Measures performance against goals. 

·         Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form. 

·         Ability to work closely and communicate effectively with all levels within the organization.

 Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

 

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Job Summary

The Contractor Financial Analyst II is responsible for providing tactical support to the Sourcing Managers and the Sourcing Director.  This support will include, but not be limited to, spend/financial analysis, reporting development, sourcing team presentation documents, and supplier record administration.  This position will work closely with the Global Sourcing organization and interface with multiple departments including Operations, Accounts Payable, and Corporate Finance.

 Duties and Responsibilities

·         Perform supplier master record administration.

·         Prepare and analyze spend reports for various commodity products and services.

·         Prepare, analyze, and distribute monthly reports on commodity cost movements.

·         Provide reports to help sourcing managers resolve pricing discrepancies.

·         Maintain proper file documentation and support.

·         Update monthly presentations to summarize results, KPIs (Key Performance Indictors), commodity trends, and market drivers.

·         Standardize existing processes of data collection, analysis, and data management to improve sourcing efficiency.

 Basic Qualifications

·         Requires a bachelor’s degree in Accounting, Finance or related business field.

·         2+ years of operating finance experience.

·         Previous experience in Accounts Payable management or Supply Chain analysis preferable.

 Knowledge, Skills and Abilities

·         Results-oriented finance professional with an ability to manage and prioritize multiple tasks simultaneously. Must be comfortable working in a challenging, face-paced environment.

·         Excellent knowledge of Microsoft EXCEL and Powerpoint required.

·         Experience with SAP, Hyperion and SAP/BW a plus.

·         Must have the ability to work with remote team members and other organizations in multiple locations.

·         Must possess strong analytical, organizational, and interpersonal skills.

·         Motivated self-starter with desire to take initiative.

·         Must be comfortable navigating systems and utilizing data to enhance business understanding.

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The Market Channel Manager for Home Builders shall be responsible for the overall development, management and execution of all activities related to expanding our presence in the new residential construction or home building industry. The position shall represent all product lines inclusive of gates, telephone entry systems and residential garage door openers. The position will also collect market data to develop and support market presence and initiatives.  Detailed analysis of the product line and customer base will be key to the position’s success. The role will work closely with our marketing, engineering, sales representing the cross-functional SBU teams and report to the Department leader.

Duties and Responsibilities

·         Increase brand awareness within the home building industry.

·         Develop, execute and manage builder programs for a defined territory.

·         Work with top executives from Fortune 500 home building companies in securing product usage nationwide.

·         Work with National, Regional and local builder representatives to develop and implement external marketing strategies.

·         Design, develop and implement marketing collateral to help support department and company initiatives.

·         Manage budgets for all approved programs.

·         Work with cross-functional SBU team as assigned.

·         Mine & develop key consumer insights and perform competitive analysis. Inclusive of Business Reviews  and preparation of functional area reports.

·          Manage and monitor builder programs to meet key corporate initiatives.

·         Forecast and participate in applicable planning activities to assist in overall sales and production planning.

·         Perform other duties as assigned.

 Basic Qualifications

·         College degree; emphasis in marketing preferred.  MBA a plus.

·         Minimum of 5 years marketing/product management or purchasing experience within the homebuilding industry.

·         Intimate knowledge in the supply chain to the home building industry is imperative.

·         Experience with forecasting for effective program planning.

·         Must have a valid driver’s license.

 Knowledge, Skills and Abilities

·         Strong analytical skills to develop reports from BPCS and Excel documents as well as written and verbal presentation communication skills.

·         Must have proven ability as a self starter.

·         Strong computer skills.

·         Project management skills.

·         Demonstrated ability to work in cross-functional team environment.

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

Working under the direction of the Mgr., New Construction, Architects & Specifiers Gp. This position will travel into a defined region, educate architects, engineers, specifiers & municipalities on LiftMaster products to increase LiftMaster market share through product specifications.  The Regional Specification Manager will support  Marketing Channel Managers in driving LiftMaster product specifications by influencing the ‘product influencer’ in the design / conceptual stage in the early phase of the construction process.  This position will also be responsible for identifying the specific ‘product influencers,’ or specifiers within the architectural and building professions, with-in a very targeted list of project segments within commercial and residential construction applications and developing relations with those firms.   Product knowledge recommendations, construction code mandates and reporting back to the organization in a timely manner is expected.

 Duties and Responsibilities

·         Establish relationships with the major segment architects, engineers, specifiers and purchasing agents within the selected region who specify garage doors, door operators and access control products.  Identifying the active and viable construction projects within the region and targeting those specifiers who influence the product selection.

·         Educate the targeted architect, engineer and specifier on the LiftMaster products by constant firm visits, scheduling and performing approved AIA CEU’s for the firms’ principles and associates in the form of a ‘lunch and learn.’ Perform PowerPoint presentations on commercial and residential door operators, gate operators, access controls with the focus on UL commercial mandate codes and product safety.

·         Determine LiftMaster and competitor market share within designated markets.

·         Assist in establishing metrics to measure success rates in penetrating LiftMaster product specifications.  Attend specific trade shows and architect events are required.

·         Perform other services as assigned.

 Basic Qualifications

·         4-year college degree required or equivalent.

·         3 yrs of outside sales experience with a commercial / industrial product manufacture with-in a specified traveled region.

·         Experience calling on architects, engineers, specifiers, developers, GC’s, construction companies, municipalities, groups commonly referred to as the ‘product influencers’ for product selection is preferred.

·         Experience with AIA and other architect associations, working with McGraw Hill networks and construction documents is highly demanded.

 Knowledge, Skills and Abilities

·         Strong written and verbal communication skills. 

·         Experience in public speaking & managing a catered event to groups of 4 to 50 is necessary.

·         Ability to travel up to 85% or time. 

·         A valid driver’s license.

 Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

 

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The Business Systems Analyst, e-Commerce, is responsible for design, development, and support of solutions for Chamberlain’s electronic commerce interactions with business partners.  The Business Systems Analyst will engage business stakeholders to: elicit and define business requirements; design, develop, and implement solutions that meet business needs; collaborate with cross-functional teams to develop integrated solutions; collaborate with internal and external business partners to design, develop, test and deploy these solutions; support production systems including analyzing and resolving production problems and end user service requests.  

The role requires building and maintaining relationships with internal business stakeholders and external business partners; advanced understanding of e-Commerce tools and technologies used across the industry; and deep technical expertise with web development, especially in a development environment of Microsoft Visual Studio with C# .Net. The role will interface with multiple departments including Sales, Marketing, Engineering, Customer Service, Logistics, Manufacturing, and Finance.  The role will interface with multiple locations including Corporate Headquarters in Elmhurst, IL; Customer Service in Tucson, AZ; Manufacturing in Nogales, MX; Distribution Centers in Tucson, AZ and other sites across North America. 

 Duties and Responsibilities

·         Design, develop, implement and support e-Commerce solutions, including: websites, mobile applications, extranets, service layers, databases, and portals to provide business solutions.  Activities include:

·         Work with business stakeholders to understand business processes and elicit, define, and analyze requirements.

·         Collaborate with functional and technical teams across Chamberlain’s internal applications to architect and design solutions that meet business requirements and adhere to application design guidelines, strategies, and best practices.

·         Create deliverables according to the Software Development Lifecycle such as functional and technical specifications, use cases, test cases, and system documentation.

·         Define, design, and develop system functionality to meet business requirements.

·         Collaborate effectively with external partners to ensure implementation and delivery of integrated solutions that meet the needs of both Chamberlain and the business partners.

·         Create test cases, execute tests and resolve defects.

·         Apply project management standards and concepts; prepare work estimates and work schedules; update project plans; identify issues and risks.

·         Support production systems; proactively monitor, report, and analyze production environments; work to analyze and resolve production problems in a timely manner.  Support both internal end users and Chamberlain’s external business partners.  Resolve end user service requests.

·         Remain current with e-Commerce industry tools and technology developments.  Contribute to e-Commerce strategy and direction.  Identify opportunities to contribute to company success by leveraging and extending e-Commerce platforms.

 Basic Qualifications

·         Bachelors in Information Systems or equivalent required.  Masters in Computer Science a strong plus.

·         Must have a minimum of 7 years experience in Information Technology. 

 

Development experience as follows:

Requirements:

Level

C#

 7+ years

.Net, ASP.Net

7+ years

JavaScript

7+ years

HTML

7+ years

WCF (Windows Communication Foundation)

5 years

SQL Server 2000/2005/2008

5 years

Stored Procedures

5 years

Microsoft IIS 6.0/7.0

5 years

Visual Studio 2008, 2010

5 years

Version Control (VSS, TS)

3 years

MCMS

Plus

Calling SAP web services

Plus

SAP Knowledge

Plus

Eclipse

Plus

Java

Plus

 

·         Minimum of 4 years experience working on projects that build and support websites that provide functionality to corporate customers or consumers.

·         Minimum 3 years experience integrating external-facing web sites with internal applications e.g. for sales, billing, and finance. Experience in global environments with multi-currency and multi-language solutions is a plus.

·         Experience designing, architecting, and building SOA-based applications.  Experience with development of mobile applications is a strong plus.

 Knowledge, Skills and Abilities

·         Excellent understanding of e-Commerce industry tools, technologies, and methods.  Expert in web development in an environment of Microsoft Visual Studio with C# .Net and with areas as listed above under “Experience”.

·         Strong knowledge of transaction processing systems, SOA, and database design. 

·         Strong knowledge of content management systems. 

·         Proficient with MS Office tools. 

·         Deep technical understanding of web development tools and architecture. 

·         Ability to work cross-functionally and to learn and adapt to new business processes, technologies, and environments. 

·         Strong analytical, organizational and problem solving skills. 

  

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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The Business Systems Analyst, Plan to Make, is responsible for the design, delivery, and support of application solutions for Plan to Make business processes.  The Business Systems Analyst, Plan to Make will engage business stakeholders to: elicit and define business requirements; design, develop, and implement solutions that meet business needs; collaborate with cross-functional teams to implement integrated solutions; drive deployment of solutions including end user training and communications; support production systems including analyzing and resolving production problems and end user service requests.   The role requires strong technical abilities within application design, configuration, implementation, and support, especially SAP; building and maintaining relationships with business stakeholders; understanding of business processes; ability to work with cross-functional teams; basic project management skills; and strong communication skills.  The role will interface with multiple departments including Sales, Marketing, Engineering, Customer Service, Logistics, Manufacturing, and Finance.  The role will interface with multiple locations including Corporate Headquarters in Elmhurst, IL; Distribution and Service Centers in Tucson, AZ; Manufacturing in Nogales, MX. 

 Duties and Responsibilities

·         Implementation, configuration, development, and support of SAP and other applications that support Plan to Make business processes.  Activities include:

o    Work with business stakeholders to understand business processes and elicit, define, and analyze business requirements.

o    Collaborate with functional and technical teams across all modules of SAP and other applications to define and design proposed solutions that meet business requirements and adhere to application design guidelines, strategies, and best practices.

o    Create deliverables according to the Software Development Lifecycle such as functional and technical specifications, use cases, test cases, and system documentation.

o    Configure, prepare, and test applications to meet designs.

o    Facilitate resolution of cross-team business issues.

o    Collaborate with business partners on deployment including training, change management, and communications.

o    Create documentation and training materials; deliver training and communications; assist in organizational change management.

o    Create test cases to cover business processes and system functions; execute tests; analyze and resolve defects.

o    Manage own work to deliver according to project schedules; be accountable for delivery.

o    Apply project management standards and concepts; prepare work estimates and work schedules; create and update project plans.

·         Support production systems; proactively work to analyze and resolve production problems in a timely manner.  Resolve end user service requests.

·         Identify opportunities to leverage applications to improve business processes, and support business re-engineering efforts.

·         Occasional travel required to other Chamberlain facilities (up to 20% travel).

 Basic Qualifications

·         Bachelor’s in Information Systems or equivalent required.  Masters in Computer Science a strong plus.

·         Must have a minimum of 5 years experience in Information Technology, preferably applications development or configuration. 

·         2 years hands-on experience with SAP PP/MM/QM including hands-on configuration. 

·         At least one full lifecycle implementation of SAP including Blueprint phase.

·         5 years working with business processes related to Plan to Make such as Engineering, Manufacturing, shop floor control, MRP, quality management, Material Master, and Sales & Operations planning. 

·         Experience in global environments with multi-currency and multi-language solutions is a plus. 

 Knowledge, Skills and Abilities

·         Excellent understanding of SAP module integration (MM, PP, LO, FI/CO), and integration to third-party software. Excellent understanding of business processes in Sales & Operations Planning, Demand Planning, and manufacturing forecasting & planning & execution. 

·         Strong SAP configuration skills. 

·         Strong interpersonal skills including written and oral communications and presentation. 

·         Strong understanding of SAP systems architecture and technology. 

·         Proficient with MS Office tools and MS Project. 

·         Ability to work cross-functionally and to rapidly learn and adapt to new business processes, technologies, and environments. 

·         Strong analytical, application design and problem solving skills. 

·         Basic project management skills. 

·         Ability to travel 20% of the time.

·         Spanish speaking a strong plus.

 Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

 

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 Summary

The Marketing Communications Manager, LiftMaster Commercial Door Opener (CDO) and Gate Access Solutions (GAS) is responsible for leading the strategic development, management and implementation of all integrated marketing communications (IMC) for the professional commercial door and gate access system (and related product) business channels.  IMC program management and coordination includes advertising and PR, direct marketing, promotional offerings, merchandising, online properties, event marketing, etc.  This work will be done in collaboration with the centralized marketing organization supporting the business.

 

This position works as part of a greater cross-functional team to implement the “go-to-market” strategy to support the CDO & GAS plans based on the objectives and priorities of multiple departments in line with overall company goals.  This role is responsible for supporting internal growth, revenue and profitability.    

 

Duties and Responsibilities

 

·         Under the leadership of the Director of Marketing Communications, partner with the LiftMaster Sales, Marketing, Channel Marketing and Marketing Communication teams to translate business objectives into communication strategies and tactics targeted to the OEM/Distributor/Dealer channels, as well as vertical markets including Builder/Architect and Facility/Security/Property Management Procurement segments. 

·         Manage all strategic brand communications for the CDO and GAS business units and have accountability for creative and messaging direction for all channels.

·         Manage the creative development and execution support process of all CDO and GAS IMC program elements and proactively explore other communication vehicles that may be implemented within the business.

·         Work with partners to measure and analyze program effectiveness on an on-going basis and deliver a series of scheduled reports and commentary to company stakeholders.   

·         Play a key leadership role in the development of the CDO and GAS annual sales and marketing plans. 

·         Oversee financial management of CDO and GAS annual A&P operating budgets including determination of investment requirements and ROI measurement. 

·         Act as lead client contact for outside agencies and vendors within the CDO and GAS space.

·         Ensure communication request and approval process is operationalized across internal teams.

·         Supervise the duties define the mission of his/her staff and leading the accomplishment of assigned organizational goals.

·         Perform other duties as assigned.

 

Basic Qualifications:

 ·         Bachelor of Arts or Bachelor of Science in Marketing, Communications, Journalism or related field.

·         7 years experience in brand/product management, advertising, marketing communications, and/or sales promotion.

·         Proven ability in developing, managing and executing a variety of high level IMC programs. 

·         Strong project management and coordination skills.

·         Proven cross-functional leadership/management style and ability to build and strengthen relationships and collaboration across departments.

·         Excellent verbal and written communication skills, including visual presentation skills.

·         Strong listening, interpersonal and collaborative skills.

·         Highest ethical standards and work ethic, highly resourceful and ability to perform effectively in a fast-paced environment.

·         Positive, energetic, can-do attitude.

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

 

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Job Summary

The Quality Assurance and Testing Manager develops, publishes, and implements test plans. Writes and maintains test automation. Develops quality assurance standards. Defines and tracks quality assurance metrics such as defect densities and open defect counts. Will be an integral member of Chamberlain’s enterprise SAP roll-out team coordinating test processes for both Business Process Design and Technology Support Team members.  The Test Manager is expected to work closely with Team Leads to define business use cases during Blue Printing and Realization ensuring that suitable documentation and processes are followed as per the Testing Strategy. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. Works under general supervision; typically reports to a Director. A certain degree of creativity and latitude is required.

Post SAP Implementation this position will responsible for defining the Release Management Strategies for all applications and coordinate the testing effort required for acceptance.

Duties and Responsibilities

·         Define testing approach.

·         Conduct system tester training Planning and Preparation.

·         Define testing plans.

·         Plan and conduct system and integration testing.

·         Plan and conduct regression testing.

·         Plan and conduct user acceptance testing (UAT).

·         Define and direct Release Management strategies for all IT applications

Basic Qualifications

·         Bachelor's Degree required. 

·         At least 5 years of testing experience, including testing in an SAP environment. 

·         Experience with Release Management and experience in an international IT environment. 

Knowledge, Skills and Abilities

·         Must have a working knowledge of quality assurance methodologies and experience, SAP ASAP Methodology, SDLC and SAP testing methodologies and Solution Manager. 

·         HP Quality Center, HP TAO are a plus. 

·         Prefer one or more of the following functional modules of SAP: SAP-PP, SAP-MM, SAP-FI, SAP-CO. 

·         Proactive with a pragmatic approach to testing.   

·         Must have the ability to work with all technical and functional areas and communicate requirements.

·         Ability to work in a dynamic, high pressure environment where change is inevitable.

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

Apply Online