Basic Function

 

The Service Desk Coordinator is the liaison between the internal customers, vendors and Chamberlain Information Technology. He/she directs the daily activities of the technology purchasing function for the organization, assists users in identifying client hardware and software needs and provide advice regarding current options, costs and policies. The person in this role will create quotes and purchases orders for acquisition of technology and performs related administrative tasks. They will also research, interview and negotiate with vendors to obtain prices and specifications. They will be responsible for maintaining licensing agreements and other vendor contracts, performing licensing tracking, auditing and updating of inventory. Other responsibilities include Service Desk Level I support, department administrative work, documentation and project tasks.

Duties and Responsibilities

·         Field requests for hardware, software, wireless devices, peripheral purchases and other internal customer service requests. Assist users in identifying needs and provide recommendations, quotes and purchase orders. Perform related administrative tasks such as follow-up with vendor and user, shipment acknowledgement, assignment to technician and closure activities.

·         Research, interview and negotiate with vendors to obtain standards, pricing and maintenance options. Create a preferred vendor list. Work with preferred vendors to obtain specifications and best prices. Quarterly assessment of vendor pricing, standards, shipping charges and maintenance options.  

·         Assist Service Desk with internal customer incidents and change requests.  Provide Service Desk Level I support when required.

·         Maintain licensing agreement, maintenance programs and other contracts.  Maintain licensing database. Notify CIT Manager and other departmental managers of renewals 60 prior to renewal dates. 

·         Create and manage inventory of technology spare parts and loaner equipment to enable quick responsiveness and turnaround for IT service requests.  Perform asset management activities and maintain the configuration management database.

·         Miscellaneous administration and project work for manager and department.  Telecommunications billing and assignments.

·         Create and maintain documentation.

·         Other duties as assigned.

 

Basic Qualifications

·         Requires an Associate degree or equivalent business experience.

·         Minimum of 1 to 2 years of Customer Service or IT related experience.  Procurement a strong plus.

·         Excellent communication, interpersonal and organization skills.

·         Computer knowledge and skill required with MS Word, Excel and PowerPoint. 

·         Familiar with hardware technology, wireless technologies and peripherals.

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

 

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Basic Function

The Market Research Manager manages global market research efforts for the organization and sets policies and practices for gathering research on market conditions, competitors, and consumer trends worldwide. This person will analyze and present gathered research to marketing, sales, and management. The person in this role will need to be familiar with a variety of market research concepts, practices, and procedures and rely on extensive experience and judgment to plan and accomplish goals. A wide variety of tasks will be performed. They will lead and direct the work of others with a wide degree of creativity and latitude to be expected.

Duties and Responsibilities

·          Develops innovative strategies to gather, analyze, and interpret industry research and competitive data across the global landscape.

·          Designs and implements studies to evaluate new products, features and pricing against customer needs, perceptions, and desires, i.e., “the voice of the customer”.

·          Contacts firms, trade and market groups to identify customer needs and preferences.  Provides estimates of sales potential, and application of new products to facilitate evaluation of organization's competitive position.

·          Supervises market sampling and other consumer contacts.

·          Maintains and provides ongoing support for research databases and models.

·          Serves as a point of contact with outside agencies on matters relating to economics, statistics, marketing and business policies for which the department has responsibility.

·          Other duties as assigned.

 

Basic Qualifications

·          Undergraduate degree with an advanced degree in a related field preferred, and ten or more years of market research or related experience.

·          Minimum 10 years of experience in consumer product/customer/market and competitive research and analysis required.

·          Ability to anticipate needs and consult with internal and external partners to distill information.

·          Excellent analytical and written and verbal communications skills.

·          Proficient on MS Office and Excel. 

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Basic Function

Responsible for administrative tasks and related activities required to support the efforts of the Residential Marketing department (9+ people).

Duties and Responsibilities

·          Prioritize and maintain organization while assisting the team with coordinating, scheduling and executing activities related to projects and meetings. Phone coverage, typing, filing, travel arrangements and support the marketing staff as required.

·          Prepare presentations and meeting materials.

·          Perform customer maintenance in BPCS and participate in development of online dealer applications.

·          Handle customer inquiries and special mailings as needed.

·          Perform other duties as assigned.

 

Basic Qualifications

·          2 or more years of secretarial experience, with the strong ability to keep organized.

·          Proficient in MS Office  - especially strong in Excel and PowerPoint.

·          SalesLogix and BPCS are a plus.

·          Experience with incentive award’s programs a plus.

·          Excellent written and oral communication skills. Ability to handle confidential information.

·          Ability to work independently.

·          High School diploma.

 

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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BASIC FUNCTION:

Develops and establishes strategic marketing plans. Integrates garage door opener products and/or functional activities to achieve business goals. Manages and executes new sales/service initiatives for particular markets. Familiar with a variety of the field’s concepts, practices and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others.

 

DUTIES & RESPONSIBILITIES:

 

·         Establish strategic marketing plans to achieve corporate objectives for products and services.

·         Develops and executes marketing programs to achieve stated objectives regarding revenue, profitability and market share.

·         Plans and oversees execution of promotional activities including print, electronic media, trade shows and direct mail.

·         Work closely with sales team and directly with customers to understand specific market needs.

·         Analyzes marketing programs and adjusts strategy and tactics to increase effectiveness.

·         Reviews analysis of marketing surveys on current and new product concepts in order to recommend future product development.

·         An active participant in the New Product Development process

·         Interact daily with peers in MarCom, Marketing Services and Engineering to ensure projects are done efficiently, on time and complete.

·         20% travel required.

·         Perform other duties as assigned.

 

BASIC QUALIFICATIONS:

 

·         Bachelor’s degree and at least 10 years of experience in marketing and marketing management required;  MBA preferred.

·         Must exhibit a wide degree of creativity and ability to think and act independently.

·         Ability to manage multiple projects with tight deadlines is required.

·         Experience in a business-to-business, dealer network marketplace is a plus.

 

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As Industrial Designer in our Advanced Development Group, you will be responsible for executing industrial design  and user interface design projects for new products and technologies for all Chamberlain Group divisions as assigned. The position is responsible for implementing AD design methods in all areas of design including ethnographic and trend research, sketching, brainstorming, 2D illustration, 3D CAD modeling/rendering and product graphics. Working closely with cross functional groups, the Industrial Designer I will bring in a strong passion for design, a fresh new perspective and original thinking. The position will also support the Manager – Industrial Design in project planning. Candidate must be highly motivated, must be able to create a design brief and work with closely with other designers. Should have good communication skills and must be a team player with a positive outlook.

The main duties include:

-  Research and develop new industrial design concepts and prototypes
-  Develop User Experiences and User Interface concepts for projects as assigned
-  Develop Human Factors application to all projects as assigned
-  Research industry trends for color, material and finish
-  Work on  Business Development projects as assigned 

To be considered for this Industrial Designer position, you must have:

-  A minimum of a BSID or BAID with 1-3 years of Industrial Design and New Product Development experience preferably in large consumer goods, industrial or medical equipment fields.  A recent college grad will be considered with exceptional design ability proven through coops or internships.
-  A minimum of 1.5 years of Graphic Design experience for product graphics, print graphics & UI graphics.
-  Exceptional sketching ability, keen sense of form development, strong problem solving skills. Expert level knowledge of 2D and preferably 3D software, including Adobe CS4, Rhino, Alias, Solid Works or ProE Knowledge.  Adobe Flash is a plus.
-  Candidate must have good communication skills and be a team player with a positive outlook.


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As our newly created SAP QA Manager, you will Develop, publish, and implement test plans. This includes writing and maintaining test automation. The SAP QA Manager also develops quality assurance standards and defines and tracks quality assurance metrics such as defect densities and open defect counts. You will be an integral member of Chamberlain’s enterprise SAP roll-out team coordinating test processes for both Business Process Design and Technology Support Team members.  The QA Manager is expected to work closely with Team Leads to define business use cases during BluePrinting ensuring that suitable documentation and processes are followed as per the Testing Strategy. We will rely on your experience and judgment to plan and accomplish goals, which may include leading and directing the work of others.
The main duties are to:
-  Define Testing Approach
-  Conduct System Tester Training Planning and Preparation
-  Define Testing Plans
-  Plan and Conduct System and Integration Testing
-  Plan and Conduct Stress and Volume Testing
-  Plan and Conduct Regression Testing
-  Plan and Conduct User Acceptance Testing (UAT)
-  Create Status Reports

Basic Qualifications:
-  Requires a bachelor's degree and at least 5 years of testing experience, including handling 2 medium sized projects in an SAP environment.
-  Experience working with offshore/onsite model & demonstrated ability to work in a global environment.
-  Must have a working knowledge of quality assurance methodologies and experience, including ASAP, SDLC, SAP testing methodologies and Solution Manager.  Exposure to HP Quality Center, HP TAO and/or HP LoadRunner a plus. 
-  Prefer one or more of the following functional SAP modules:
    SAP-PP
    SAP-MM
    SAP-FI
    SAP-CO
-  Proactive with a pragmatic approach to testing.
-  Ability to work in a dynamic, high pressure environment where change is inevitable.

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The Associate Project Manager for CPD Commercial Products is responsible for assisting in the development, coordination and communication of product related engineering and marketing projects. This would include the development of new products, product improvements, line enhancements, product consolidation efforts, and marketing support projects.  This position will actively interface with the Product Manager, Sales Department, Engineering, MarCom and Manufacturing.

Duties

·         Participate in detailed projects with Marketing Product Managers, Sales, Engineering and Manufacturing personnel to develop and coordinate new and sustaining product development. Working closely with the Product Manager; this individual will:

•                     Assist in the collection of relevant product and market data related to the creation of new products.

•                     Be responsible for the documentation of the scope of the project, marketing specifications, and the communication of these items to the Pace Teams.

•                     Be the core marketing interface to the Pace team for the day-to-day development issues. 

·         Provide detailed support to the development and maintenance of the Channel and Pipeline Roadmap documents for the CPD Commercial Products group.

·         Maintain a strong working relationship with counterparts in Manufacturing, Engineering and Engineering Project Management teams so as to show continual improvement in our Product Development capabilities.  Work to improve processes and inspire a strong sense of team.

·         Work with marketing and engineering team to review competitive products, document and communicate findings, develop, make product recommendations and capture data for use in marketing support materials.

·         Investigate new technologies, or related markets for opportunities to improve our product value, increase product features, or suggest cost reductions.

·         Other duties as required including travel.

Qualifications

•                     Minimum of 3+ years of experience with an emphasis on managing product development projects.

•                     Must possess the ability to comprehend and communicate well with a technically oriented product.

•                     Requires strong problem-solving skills to address complex project issues between functional teams. 

•                     Must demonstrate the skill to develop oral presentations and written plans.

•                     Must be able to demonstrate participation in projects supporting various types of out bound marketing programs.

•                     Must possess the ability to work and prioritize multiple concurrent tasks.

•                     College degree required.  Electrical and or Mechanical experience preferred.

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Basic Function

The Project Manager for CPD Commercial Products is responsible for (1) the management of major product development projects especially related to product line platform changes and large or complex sustaining engineering efforts, (2) development, implementation and execution of various global marketing programs and (3) contributing to global market and competitor analysis. Additionally this position requires the development and maintenance of the departmental product Channel and Pipeline Roadmaps in concert with relevant Marketing Managers.

Duties and Responsibilities

·          Participate in detailed projects with department Marketing Managers to identify and validate major product development and or sustaining engineering projects. 

·          In conjunction with Manufacturing, Engineering, Marketing, MarCom and Sales departments, become the lead Marketing Department person responsible for the development and maintenance of detailed Channel and Pipeline Roadmap documents for the CPD Commercial Products group.

·          Participate in the development, implementation and execution of various marketing programs and strategies in concert with relevant Marketing Managers and Product Managers.

·          Participate in global market and competitor analysis in concert with relevant Marketing Managers.

·          Maintain a strong working relationship with counterparts in Manufacturing, Engineering and Engineering Project Management teams so as to show continual improvement in our Product Development capabilities.  Work to improve processes and inspire a strong sense of team.

·          Work with internal and external resources to execute any and all phases of major product development and or sustaining engineering projects.

·          Provide senior guidance and leadership to other departmental Associate Project Managers as required.

·          Other duties as required including travel.

 

Basic Qualifications

 

·          College degree required.  MBA, Electrical and or Mechanical Engineering degrees preferred.

·          Minimum of 7+ years of Project Management experience with an emphasis on managing platform level product development projects in a global business setting.

·          Minimum of 3+ years experience with developing and delivering successful global marketing efforts.

·          Strategic marketing experience.

·          Strong, demonstrated background in market segmentation work.

·          Experience operating in a Strategic Business Unit environment.

·          Strong working knowledge of PC Boards, electrical motors, and or electro-mechanical design preferred.

·          Demonstrated work history with PACE or equivalent product development processes.

·          Requires strong problem-solving skills to address complex project issues between functional teams. 

·          Must demonstrate the skill to develop oral presentations and written plans.

·          Must possess the ability to work and prioritize multiple concurrent tasks.

·          Must have prior management experience.

 

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

 

 

Apply Online