The Sr. Customer Care Representative is responsible for maintaining relationships with external and internal customers covering all Chamberlain product lines.  This position is responsible for national or international account s in addition to general account responsibilities.  The Sr. Customer Care Representatives must stay up to date with product knowledge across all product lines.  This is a cross functional role that requires interaction with the credit, distribution, sales, and marketing departments.

 Duties and Responsibilities

·         Heavy daily telephone contact with national or international accounts in addition to general customer requests covering all Chamberlain product lines.

·         Order entry and expediting of orders.

·         Provide product information, pricing and availability.

·         Initiate and process customer claims and disputes.

·         Ongoing support of inside and outside sales team.

·         Follow-up with customers regarding the status of their open orders and relay shipping information.

·         Perform other duties as assigned.

 Basic Qualifications:

·         High school diploma/GED or some college or equivalent experience.

·         Minimum of 5 years customer care experience, manufacturing or distribution environment preferred. 

·         Excellent communication, organization and problem-solving skills required. 

·         Familiarity with Microsoft Office and 10-key a must.

·         SAP experience highly desired.

 Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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The Sr. Marketing Product Manager, LiftMaster is responsible for the overall development, management and alterations/improvements to the existing residential garage door opener line. This includes addition/introduction of new products and monitoring the profitability of the assigned product lines and elimination of low profit/slow moving products. This individual will execute the marketing strategy to generate new product development (NPD) projects and participate throughout the NPD process. Detailed analysis of the product line and customer base will be key to the position’s success. The role will work closely with Advanced Development, Engineering, Manufacturing, and the cross-functional  strategic business unit (SBU) teams.

 Duties and Responsibilities

·         Manage the development & introduction of new products and line extensions in assigned categories from ideation to commercialization in support of brand building.

·         Execute a rolling 3 year marketing plan for assigned products.

·         Manage quality, pricing, gross margins, and collateral materials for category.

·         Thorough knowledge, understanding & execution of PACE/ NPD process.

·         Manage SKU $ portfolio of assigned products.

·         Deliver sales, OI and RONA on assigned products & projects.

·         Work with cross-functional SBU team as assigned.

·         Develop & mine key meaningful consumer insights and perform competitive analysis.

·         Responsible for development of Business Reviews & product line strategy.

·         Forecast and participate in demand planning activities to assist in production planning.

·         Perform other duties as assigned.

 Basic Qualifications:

·         College degree; emphasis in marketing preferred.  MBA a plus.

·         Minimum of 7 years marketing/product management experience, preferably in manufactured products. Experience with forecasting for production planning.

·         Must have product performance reporting history.

·         Strong analytical skills to develop reports from BPCS and Excel documents.

·         Strong written and verbal presentation communication skills. 

·         Strong computer skills. 

·         Project management skills.

·         Demonstrated ability to work in cross-functional team environment.

·         Ability to travel 30% of time.

 Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The Canadian Sales Manager is responsible for planning, directing and controlling all sales activities at assigned accounts as well as achieving and exceeding Plan sales goals in a profitable manner.  The position works closely with the Marketing Channel Manager Chamberlain, and cross-functionally with other disciplines and departments. The Canadian Sales Manager works out of a Toronto based home office but reports into the Elmhurst , Illinois office.  Additional job responsibilities include developing and maintaining effective relationships with all major accounts; their merchandising and program support personnel and other departments.  Furthermore, the Canadian Sales Manager will develop and be responsible to manage an annual promotional budget in excess of $500K dollars.

 

Duties and Responsibilities

·         Develops and executes sales plans to achieve corporate revenue objectives.

·         Develops sales forecasts.

·         Works with all departments in The Home Depot, Lowe’s, RONA, Canadian Tire, and all other assigned accounts. 

·         Actively works with merchandising teams in the field.

·         Works with the Channel Marketing Manager-Chamberlain, Marketing Manager-Chamberlain, and the Director Marketing Communications-Chamberlain to develop and integrate promotional plans designed to drive sales.

·         Works with Demand Planning to create monthly shipment forecasts.

·         Works with in-store service representatives to ensure proper merchandising and training.

·         Develops and monitors a promotional budget for Home Depot, Lowe’s, RONA, and other assigned accounts.

·         Works closely with marketing/advertising to create selling tools and promotional activities.

·         Investigates and makes recommendations on new product opportunities.

·         Attends all customer shows and functions as needed.

·         Performs other duties as assigned.

 

Basic Qualifications:

·         College degree with an emphasis in Business Management or Marketing preferred.

·         Minimum of 5 years sales experience required including direct responsibility for Home Depot, Lowe’s, RONA, and Canadian Tire.

·         Supervisory experience and previous financial responsibility a plus.

·         Working knowledge of Canadian retail account structures and personnel. 

·         Strong sales planning skills.

·         Product forecasting experience.

·         Strong written and verbal communications and presentation skills.

·         Demonstrated ability to work in cross-functional team environment.

·         Retail customer interface and strong knowledge of retail purchase enablers.

·         Ability to travel up to 35%

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

Apply Online

The Field Marketing Specialist is an entry level position that works under the direction of the End User Insights Sales Manager.  The Field Marketing Specialist will be responsible for traveling into a selected region, gain product and market analysis on what drives the selected product purchases in a given industry and reports information back to the organization.  This position will also be responsible for identifying adjacent markets, product offerings, and potential services that will enhance LiftMaster market share position, and will make recommendations to the organization in this area.  The Field Marketing Specialist will be required to maintain relationships with internal and external Sales and Marketing organizations.

 Duties and Responsibilities

·         Establishes relationships with end-users, influencers, and decision makers in specific industry sectors to research drivers for installation or upgrading commercial opener solution sets

·         Investigates additional product placement and/or service opportunities through contact with end-users, purchase influencers, and decision makers of non/motorized doors. 

·         Identifies unmet customer needs, and provides recommendations to the appropriate SBU on product features, services and/or solution sets to secure business in specific business sectors.

·         Performs educational sessions to end-users and dealers on UL commercial mandate codes, commercial product offerings, and LiftMaster services

·         Assists in establishing metrics to measure success rates and sharing of best practices in engagement of end-users, influencers, and decision makers.

·         Performs other services and special projects for the sales and marketing groups as approved and assigned by the End User Insights Manager.

 Basic Qualifications:

·         4-year college degree from an accredited college or university

·         Sales experience with a commercial/industrial product preferred but not required. 

·         Experience calling on property managers, building maintenance organizations, developers, facility managers, warehouse managers, and/or logistics organizations, commonly referred to as the ‘product influencers’ is preferred, but not required

·         Strong written, verbal and presentation communication skills required.

·         Time Management

·         Ability to work autonomously and in team settings

·         Organizational Skills

·         Creativity/Problem Solving

·         Ability to travel up to 75% of the time.  Ability to relocate strongly desired

 Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

Apply Online

The Field Marketing Specialist is an entry level position that works under the direction of the End User Insights Sales Manager.  The Field Marketing Specialist will be responsible for traveling into a selected region, gain product and market analysis on what drives the selected product purchases in a given industry and reports information back to the organization.  This position will also be responsible for identifying adjacent markets, product offerings, and potential services that will enhance LiftMaster market share position, and will make recommendations to the organization in this area.  The Field Marketing Specialist will be required to maintain relationships with internal and external Sales and Marketing organizations.

 Duties and Responsibilities

·         Establishes relationships with end-users, influencers, and decision makers in specific industry sectors to research drivers for installation or upgrading commercial opener solution sets

·         Investigates additional product placement and/or service opportunities through contact with end-users, purchase influencers, and decision makers of non/motorized doors. 

·         Identifies unmet customer needs, and provides recommendations to the appropriate SBU on product features, services and/or solution sets to secure business in specific business sectors.

·         Performs educational sessions to end-users and dealers on UL commercial mandate codes, commercial product offerings, and LiftMaster services

·         Assists in establishing metrics to measure success rates and sharing of best practices in engagement of end-users, influencers, and decision makers.

·         Performs other services and special projects for the sales and marketing groups as approved and assigned by the End User Insights Manager.

 Basic Qualifications:

·         4-year college degree from an accredited college or university

·         Sales experience with a commercial/industrial product preferred but not required. 

·         Experience calling on property managers, building maintenance organizations, developers, facility managers, warehouse managers, and/or logistics organizations, commonly referred to as the ‘product influencers’ is preferred, but not required

·         Strong written, verbal and presentation communication skills required.

·         Time Management

·         Ability to work autonomously and in team settings

·         Organizational Skills

·         Creativity/Problem Solving

·         Ability to travel up to 75% of the time.  Ability to relocate strongly desired

 Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

Apply Online

The Field Marketing Specialist is an entry level position that works under the direction of the End User Insights Sales Manager.  The Field Marketing Specialist will be responsible for traveling into a selected region, gain product and market analysis on what drives the selected product purchases in a given industry and reports information back to the organization.  This position will also be responsible for identifying adjacent markets, product offerings, and potential services that will enhance LiftMaster market share position, and will make recommendations to the organization in this area.  The Field Marketing Specialist will be required to maintain relationships with internal and external Sales and Marketing organizations.

 Duties and Responsibilities

·         Establishes relationships with end-users, influencers, and decision makers in specific industry sectors to research drivers for installation or upgrading commercial opener solution sets

·         Investigates additional product placement and/or service opportunities through contact with end-users, purchase influencers, and decision makers of non/motorized doors. 

·         Identifies unmet customer needs, and provides recommendations to the appropriate SBU on product features, services and/or solution sets to secure business in specific business sectors.

·         Performs educational sessions to end-users and dealers on UL commercial mandate codes, commercial product offerings, and LiftMaster services

·         Assists in establishing metrics to measure success rates and sharing of best practices in engagement of end-users, influencers, and decision makers.

·         Performs other services and special projects for the sales and marketing groups as approved and assigned by the End User Insights Manager.

 Basic Qualifications:

·         4-year college degree from an accredited college or university

·         Sales experience with a commercial/industrial product preferred but not required. 

·         Experience calling on property managers, building maintenance organizations, developers, facility managers, warehouse managers, and/or logistics organizations, commonly referred to as the ‘product influencers’ is preferred, but not required

·         Strong written, verbal and presentation communication skills required.

·         Time Management

·         Ability to work autonomously and in team settings

·         Organizational Skills

·         Creativity/Problem Solving

·         Ability to travel up to 75% of the time.  Ability to relocate strongly desired

 Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

 

Apply Online

 Summary

The Marketing Communications Manager, LiftMaster Commercial Door Opener (CDO) and Gate Access Solutions (GAS) is responsible for leading the strategic development, management and implementation of all integrated marketing communications (IMC) for the professional commercial door and gate access system (and related product) business channels.  IMC program management and coordination includes advertising and PR, direct marketing, promotional offerings, merchandising, online properties, event marketing, etc.  This work will be done in collaboration with the centralized marketing organization supporting the business.

 

This position works as part of a greater cross-functional team to implement the “go-to-market” strategy to support the CDO & GAS plans based on the objectives and priorities of multiple departments in line with overall company goals.  This role is responsible for supporting internal growth, revenue and profitability.    

 

Duties and Responsibilities

 

·         Under the leadership of the Director of Marketing Communications, partner with the LiftMaster Sales, Marketing, Channel Marketing and Marketing Communication teams to translate business objectives into communication strategies and tactics targeted to the OEM/Distributor/Dealer channels, as well as vertical markets including Builder/Architect and Facility/Security/Property Management Procurement segments. 

·         Manage all strategic brand communications for the CDO and GAS business units and have accountability for creative and messaging direction for all channels.

·         Manage the creative development and execution support process of all CDO and GAS IMC program elements and proactively explore other communication vehicles that may be implemented within the business.

·         Work with partners to measure and analyze program effectiveness on an on-going basis and deliver a series of scheduled reports and commentary to company stakeholders.   

·         Play a key leadership role in the development of the CDO and GAS annual sales and marketing plans. 

·         Oversee financial management of CDO and GAS annual A&P operating budgets including determination of investment requirements and ROI measurement. 

·         Act as lead client contact for outside agencies and vendors within the CDO and GAS space.

·         Ensure communication request and approval process is operationalized across internal teams.

·         Supervise the duties define the mission of his/her staff and leading the accomplishment of assigned organizational goals.

·         Perform other duties as assigned.

 

Basic Qualifications:

 ·         Bachelor of Arts or Bachelor of Science in Marketing, Communications, Journalism or related field.

·         7 years experience in brand/product management, advertising, marketing communications, and/or sales promotion.

·         Proven ability in developing, managing and executing a variety of high level IMC programs. 

·         Strong project management and coordination skills.

·         Proven cross-functional leadership/management style and ability to build and strengthen relationships and collaboration across departments.

·         Excellent verbal and written communication skills, including visual presentation skills.

·         Strong listening, interpersonal and collaborative skills.

·         Highest ethical standards and work ethic, highly resourceful and ability to perform effectively in a fast-paced environment.

·         Positive, energetic, can-do attitude.

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

 

Apply Online

The Business Systems Analyst, EDI, is responsible for design, development, and support of solutions for Chamberlain’s electronic data interactions with business partners.  The Business Systems Analyst will engage business stakeholders to: elicit and define business requirements; design, develop, and implement solutions that meet business needs; collaborate with cross-functional teams to develop integrated solutions; collaborate with internal and external business partners to design, develop, test and deploy these solutions; support production systems including analyzing and resolving production problems and end user service requests.  

The role requires building and maintaining relationships with internal business stakeholders and external business partners.  The role requires advanced understanding of: EDI transactions and EDIFACT standards, EDI tools and technologies used across the industry including Seeburger, EDI and e-Commerce communication methods, integration of EDI with SAP including IDocs, and general application integration methods and tools such as Webmethods. The role will interface with multiple departments including Sales, Customer Service, Logistics, and Finance.  The role will interface with multiple locations including Corporate Headquarters in Elmhurst, IL; Distribution in Tucson, AZ; and other sites across North America. 

 Duties and Responsibilities

·         Design, develop, implement and support EDI, electronic commerce, and application integration solutions, including transactions to be exchanged between applications and between Chamberlain and its business partners (including customers, suppliers, logistics service providers, and financial institutions).  Activities include:

-    Work with business stakeholders to understand business processes and elicit, define, and analyze requirements.

-    Collaborate with functional and technical teams across Chamberlain’s internal applications to architect and design solutions that meet business requirements and adhere to application design guidelines, strategies, and best practices.

-    Create deliverables according to the Software Development Lifecycle such as functional and technical specifications, use cases, test cases, and system documentation.

-    Define, design, and develop system functionality to meet business requirements, including interfaces, EDI maps, interface mappings, and file input/outputs.

-    Collaborate effectively with external partners to ensure implementation and delivery of integrated solutions that meet the needs of both Chamberlain and the business partners.

-    Create test cases, execute tests and resolve defects.

-    Apply project management standards and concepts; prepare work estimates and work schedules; update project plans; identify issues and risks.

·         Support production systems; proactively monitor, report, and analyze production environments; work to analyze and resolve production problems in a timely manner.  Support both internal end users and Chamberlain’s external business partners.  Resolve end user service requests. Provide 24x7 availability and support when on call.

·         Remain current with e-Commerce industry tools and technology developments.  Contribute to e-Commerce strategy and direction.  Identify opportunities to contribute to company success by leveraging and extending e-Commerce platforms.

 Basic Qualifications:

·         Bachelors in Information Systems or equivalent required.  Masters in Computer Science a strong plus.

·         Must have a minimum of 7 years experience in Information Technology. 

 

Specific experience as follows:

Requirements:

Level

EDI 

5 years

EDIFACT & ANSI standards

5 years

Gentran

5 years

Seeburger

1+ years

SAP Idoc interface

3 years

Webmethods

2 years

Programming in any 4Gen language

3 years

 ·         Minimum of 4 years experience working on projects developing and delivering EDI interfaces with corporate business partners.

·         Minimum 3 years experience supporting live EDI and e-Commerce transactional environments.

·         Minimum 1 year supporting application integration using Webmethods. 

·         Experience in global environments with multi-currency and multi-language solutions is strongly preferred. 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

 

Apply Online

Job Summary

The HR Manager is responsible for providing Human Resources services in the areas of staffing, employee relations, unemployment claims, EEO, affirmative action and policy administration ensuring all HR initiatives and goals are met in accordance with Corporate and assigned business unit objectives.   Partners with other HR professionals in department and managers of assigned business units in effective execution of the Company’s performance management system, succession planning and employee development initiatives. Consults with local and SBU and functional leadership on a variety of HR and business related issues on both strategic and operational levels.   This position in-directly influences all levels of employees and managers throughout the assigned business groups on varying degrees of issues and initiatives, and peers in support of other SBUs.  Ensures that HR programs are aligned to business priorities and monitors effectiveness.  Responsible for maintaining relationships with external vendors and their representatives, legal compliance personnel, attorneys, medical personnel, etc.

 Duties and Responsibilities

·         Partners with HR Services to manage staffing and recruiting, and all employment-related initiatives for assigned functional and business units, pro-actively managing headcount from “Notification of opening” to completion of Requisition process.  Consult as necessary with HR Services and other HR professionals regarding selection and placement decisions, terminations, demotions, transfers, layoffs, and all employment related transactions.

·         Manages employee relations, and performance and organizational issues, including departmental reorganizations, through proactive, and as necessary, reactive interventions with employees and management, confidentially and fairly, remaining consistent with company values and policies, and adhering to state, federal, and local law.

·         Improve and align departmental strategic business initiatives by providing management with pertinent HR information. Analyze and interpret data to address and manage specific issues and concerns, including headcount, turnover, engagement, etc. 

·         Improve and align HR strategic initiatives by collecting, analyzing and interpreting data in support of measuring the effectiveness of programs.

·         In partnership with training department, identify, develop, deliver and coordinate training programs that support strategic leadership initiatives, employee development, and legal compliance.

·         In partnership with, SBU, and functional leadership, identifies, develops, and implements Organizational Development initiatives that support strategic business initiatives, and provides development opportunities to the employee population.

·         In partnership with SBU, functional and HR Services, design, deliver and monitor effectiveness of employee engagement programs following the on-boarding process, measuring and analyzing data, developing action plans to address trends, and drive additional levels of engagement.

·         Manages the Performance Management process for assigned groups from development of Objectives to appraisal of performance and merit increase review.

·         Ensures all HR policies, processes, and programs are enforced in a fair and consistent manner.  Makes recommendations for improvement or adjustments where needed.

·         Monitors costs and expenses of Human Resources department programs and activities within assigned business units and functions, ensuring they are within established budgetary limits.

·         Manages the Workers’ Compensation programs, hands-on, for all Regional facilities, ensuring compliance with all OSHA standards.

·         Follows and adheres to wage and salary structure, and benefits programs that are developed and maintained at the corporate level.

·         Works with Communications and HR professionals on communications initiatives in the assigned groups, assessing needs and making recommendations for best approaches.  Oversees employee communications programs, developing and reviewing content, and delivering in appropriate format, to appropriate audience, at the appropriate time.

·         Completes other duties as assigned.

 

Basic Qualifications:

 

·         College degree with an emphasis in related discipline, or a combination of education and experience. 

·         Minimum 5 years Human Resources Generalist experience, preferably in a manufacturer of consumer products, and or corporate office environment, with at least 3 years of Employee Relations Experience. 

·         1 year experience as a manager/supervisor required. 

·         Experience working with multiple sites, and multiple states. 

·         Experience working with employees in Canada highly desirable. 

·         Strong oral and written communications skills, able to integrate HR and business strategies. 

·         Able to work with people at all levels of the organization. 

·         Knowledge/experience with Federal, state, and local employment laws and OSHA regulations. 

·         Able to respond to change in a fast-paced environment. 

·         Strong influencing, coaching and interpersonal skills. 

·         Strong analytical skills. 

·         Willingness to travel up to 25%.

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

Apply Online

The Financial Analyst is responsible for supporting the Sr. Manager, Finance - NPD and Strategic Business Unit (SBU) finance leads by generating quantitative and qualitative analysis of New Product Development (NPD) initiatives and for measuring financial performance against project plans and forecasts.  This is a cross-functional support role to the organization. This position interfaces with multiple departments and locations. The role will work closely with Engineering, Sourcing, Marketing, and the Operations function located in Nogales, Mexico.  Maintaining positive working relationships with fellow internal project teammates is essential to success.

 Duties and Responsibilities

·          Generate and track all appropriate financial metrics for SBU NPD projects, including detailed analysis project investments, expected sales/demand projections and margin analysis, as well as overall project financial projections including Payback, IRR, NPV, etc. 

·          Assist Nogales Cost Accounting personnel in developing estimated costs for New Products, as well as tracking those estimated costs during life of the project. 

·          Analysis would include providing detailed variance explanations for monthly cost changes. 

·          Conduct 12 and 24 month post launch project performance results. 

·          Assist the Sr. Manager Finance – NPD and SBU finance leads in generating appropriate financial information for presentations to senior management.  

·          Assist the Sr. Manager Finance – NPD in miscellaneous assigned financial analysis tasks.

 Basic Qualifications:

·          4 Year Undergraduate degree in Finance or Accounting required.

·          2+ years experience in financial analysis or equivalent; experience with project finance, financial modeling and capital budgeting strongly desired. 

·          Excellent PC skills, especially in MS Excel; experience with BPCS, SAP, Hyperion or OutlookSoft/BPC a plus. 

·          2+ years experience in Cost Accounting a plus. 

·          SAP and/or Business Process Re-engineering a plus.

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

Apply Online

Job Summary 

Drive and facilitate lean/ six sigma initiatives and project plan execution across the new product development process and associated support milestones such as testing, design reviews, FMEA generation, quality function deployment (QFD) and design for manufacturability through effective team facilitation and process owner guidance. This change process agent will lead, undertake and facilitate value stream mapping evaluations and Kaizen events by using lean tools focused on improving the NPD process. The lean/ six sigma process engineer will also maintain a clear roadmap of lean sigma activities throughout the different support departments and will report financial (ROI) and process results to management on a periodic basis. The lean sigma process engineer will also assist and lead the effective use of process improvement tools such as fractional or factorial experimentation, voice of customer methods such as critical to quality deployment (CTQ) reliability analysis or any other design for six sigma techniques as applicable. 

Duties and Responsibilities 

·         Lead NPD continuous improvement process activities through dynamic identification of improvement opportunities, voice of the customer feedback and key performance indicator evaluation

·         Manage the NPD kaizen roadmap and restock activity pipeline with high-potential projects as approved by the NPD process director. Monitor and adjust the number of process projects to control lead time, report project status, completion dates, and productivity obtainment.

·         Actively conduct and facilitate Kaizen events using known event methodology to undertake transactional and manufacturing opportunities thus increasing process efficiency and driving events to completion and expected results. Share best practices and performance indicators as needed to other process owners and promote future event coordination and execution as requested by functional managers and SBU’s.

·         Undertake both lean and six-sigma projects as required by process needs. Projects must comprehend the use of established business tools such as DMAIC, DFSS, Lean and voice of the customer techniques thus promoting its continuous use by team participants and process owners as needed by the project KPI’s. 

·         Manage teams and multiple projects simultaneously. Act as a tutor, mentor, coach and facilitator for process owners and functional managers through the realization of improvement events or six sigma projects. Provide tangible and soft results to process owners and establish positive relationships with all internal and external customers

 

Basic Qualifications: 

·         A minimum of a BS in Engineering degree is required.  An MS in Engineering or MBA education is preferred. 

·         Certified lean sigma professional is highly preferred but if not, must be a Six Sigma Black Belt (Master Black Belt is preferred). 

·         At least 5 years of recent work experience leading lean sigma projects with successful track records and results undertaking transactional and manufacturing improvement projects.

·         1+ years of experience in project management is preferred.

·         Bilingual a plus (English-Spanish)

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

Apply Online

The Market Development Manager will work with SBU (Strategic Business Unit) Leaders and teams to develop a 3 to 5 year business plan for profitable growth.  They will identify and evaluate global market opportunities to drive long-term growth.  They will develop strategic marketing programs to pursue global market opportunities and achieve SBU objectives for sales, market share, brand development, P&L, etc.  The person in this role works closely with marketing functional management and geographic local management to implement strategic marketing programs and align tactical activities with SBU business plan as well as functional teams in US, Europe and Australia, New Zealand and Asia.

 Duties and Responsibilities

·         Work with SBU Leader and team to develop and maintain 3 to 5 year global business plan for profitable growth.  Plan will establish SBU objectives and metrics for sales, market share, brand development, P&L, etc.  Plan will include 3 to 5 year global product roadmap addressing new product launches, product line extensions and maintenance of existing product lines. 

·         Identify and evaluate global market opportunities to drive long-term growth.  Quantify each opportunity and develop winning go-to-market strategy based on customer needs, competitive landscape, Chamberlain competitive advantages, etc.    

·         Work with marketing functional management and geographic local management to implement strategic marketing programs and align tactical activities with SBU business plan.

·         Work with program managers and new product development teams to ensure program plans, product attributes and launch plans align with SBU business plan.  Assist team in resolving marketing issues.

·         Other duties as required.

Basic Qualifications

·         Undergraduate degree. MBA strongly preferred.

·         10+ years of marketing or related experience, including developing strategic marketing plans or business plans driving at least $100MM in annual sales. 

·         Experience with international markets preferred.   

·         Experience working in geographically-dispersed, cross-functional team environment required.   

 Knowledge, Skills and Abilities

·         Strong, demonstrated background in market segmentation and strategic global marketing.

·         Demonstrated work history with PACE or equivalent staged gate product/business development processes. Requires strong problem-solving skills to address complex project issues between functional teams. 

·         Must demonstrate significant skill in developing oral presentations and written plans.

·         Must possess the ability to work and prioritize multiple concurrent tasks.

·         Multi-language skills preferred. International expat experience and/or fluency in multiple languages preferred.

·         Ability to travel up to 30% required. 

·         Availability for extended international travel assignments preferred.

 Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

Apply Online

HeathCo LLC, producers of Heath/Zenith electrical products for the home is synonymous with quality, integrity and innovation around the globe. We are committed to developing products that enhance our customer's lives through peace of mind, safety, and convenience. As we continue to develop innovative products, we seek a qualified individual to join our Sales Team.

 

Basic Function: The Field Sales & Service Manager - The Home Depot will oversee and facilitate all aspects of sales and store service support for Home Depot retail chain. This position will be based in or around Atlanta, GA.

 

Duties & Responsibilities:

 Conduct regular store visits nationally for set integrity, THD/MET associate PK, program performance feedback and competitive analysis.

 Plan-O-Gram development and display assembly for program projects and line reviews.

 Assist Home Depot's logistics and merchandizing staff and service projects as needed.

 Assist with and perform special functions at the request of the Director of Home Depot Sales and Account Manager.

 Work with marketing to develop customer support material, develop in store display materials.

 Plan and monitor reset execution at store level to comply with corporate plan.

 Assist in product quality issues at the field level.

 Perform other duties as assigned.

 

Basic Qualifications:

 The minimum education requirement is a Bachelor's degree or equivalent plus two (2) years of related experience with Home Depot's logistics, store sales support.

 Strong detail and multitasking skills in a time sensitive environment.

 This position will require up to 75% travel.

 Proficient in computer programs (i.e. Microsoft Office, Word, Excel, PowerPoint, and Access).

 Excellent interpersonal and communication skills.

 Commitment to company values.

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Job Summary

The Sr. Motor Design Engineer is responsible for the design, development and specification of AC Induction and PMDC motors.  Additional responsibilities include presenting and making recommendations to upper level management in both oral and written forms on motor technologies and day to day activities.  The Sr. Motor Design Engineer may be responsible for supporting and guiding engineers of less experience in their day to day activities. The ability to resolve and implement corrective action steps when technical problems occur is necessary.   Additionally this position requires the engineer to interact and contribute within a cross functional team environment. A Sr. Motor Design Engineer is expected to be able to travel to facilities throughout the world as needed.

Duties and Responsibilities

·         Design, perform worst case analysis, and debug AC Induction and PMDC motors.

·         Create drawings, specifications and test requirements.

·         Specify off the shelf motors and work with vendors to make sure specifications are met.

·         Research and recommend new motor technologies.

·         Engage vendors in new designs, and partner with these vendors to bring innovative ideas in house.

·         Membership in cross functional new product development teams.

·         Performs other duties as assigned.

Basic Qualifications

·         A minimum of a BSEE or BSME is required, however depending on the amount of experience in design and development of motors, an equivalent degree in areas such as physics may be acceptable. 

·         A minimum of five (5) years of Engineering experience is required. 

·         A MSEE or equivalent education may substitute for 2 years of experience. 

·         A BSEET or associate degree may also be considered depending on the amount of design experience.

Knowledge, Skills and Abilities

·         Hands-on, working knowledge of magnetics and electrical motor design and development.  Familiarity with CAD and electronic controls. 

·         A drivers license, passport and ability to travel out of the country is required. 

·         Expected travel to be 15% or less.

 

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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Job Summary

The Quality Assurance and Testing Manager develops, publishes, and implements test plans. Writes and maintains test automation. Develops quality assurance standards. Defines and tracks quality assurance metrics such as defect densities and open defect counts. Will be an integral member of Chamberlain’s enterprise SAP roll-out team coordinating test processes for both Business Process Design and Technology Support Team members.  The Test Manager is expected to work closely with Team Leads to define business use cases during Blue Printing and Realization ensuring that suitable documentation and processes are followed as per the Testing Strategy. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. Works under general supervision; typically reports to a Director. A certain degree of creativity and latitude is required.

Post SAP Implementation this position will responsible for defining the Release Management Strategies for all applications and coordinate the testing effort required for acceptance.

Duties and Responsibilities

·         Define testing approach.

·         Conduct system tester training Planning and Preparation.

·         Define testing plans.

·         Plan and conduct system and integration testing.

·         Plan and conduct regression testing.

·         Plan and conduct user acceptance testing (UAT).

·         Define and direct Release Management strategies for all IT applications

Basic Qualifications

·         Bachelor's Degree required. 

·         At least 5 years of testing experience, including testing in an SAP environment. 

·         Experience with Release Management and experience in an international IT environment. 

Knowledge, Skills and Abilities

·         Must have a working knowledge of quality assurance methodologies and experience, SAP ASAP Methodology, SDLC and SAP testing methodologies and Solution Manager. 

·         HP Quality Center, HP TAO are a plus. 

·         Prefer one or more of the following functional modules of SAP: SAP-PP, SAP-MM, SAP-FI, SAP-CO. 

·         Proactive with a pragmatic approach to testing.   

·         Must have the ability to work with all technical and functional areas and communicate requirements.

·         Ability to work in a dynamic, high pressure environment where change is inevitable.

Chamberlain is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

Apply Online